Human Resources Word of the Day: July 02, 2017

Learning Objectives

A learning objective is what you want the learner to be able to do, explain, or demonstrate at the end of the training period. Good learning objectives are performance based and clear, and the end result of the learning objective can be observable or measured in some way. Examples of learning objectives might include the following:

  1. Be able to explain the company policy on sexual harassment and give examples of sexual harassment.
  2. Be able to show the proper way to take a customer’s order.
  3. Perform a variety of customer needs analyses using company software.
  4. Understand and utilize the new expense-tracking software.
  5. Explain the safety procedure in handling chemicals.
  6. Be able to explain the types of communication styles and strategies to effectively deal with each style.
  7. Demonstrate ethics when handling customer complaints.
  8. Be able to effectively delegate to employees.

 

Extracted from {Here}

https://saylordotorg.github.io/text_human-resource-management/s12-04-designing-a-training-program.html

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