Active listening: the process of sensing a sender’s signals, evaluating them accurately, and responding appropriately. These three attributes of active listening only pertain to the receiver’s end of a communication transaction, and frequently cycle through each step during a conversation. I find that I regularly have a problem with interrupting people during conversations that I … Continue reading Are you an active listener?
Social Networks Social networks are social structures of social units that are connected to each other through one or more forms of interdependence. Social networks are held together due to common interests. Employees are more likely to form networks with coworkers who have common educational backgrounds and occupational interests. Source: Canadian Organizational Behaviour 9; McShane, … Continue reading Word of the day: Social Networks